Their technicians also know their business and seem able to solve any problem I have hooking up gear and making it work.

They did a great job determining which components we needed to replace and which could stay and then made sure everything worked perfectly after the installation.

From the minute I walked in, I was greeted by a friendly staff going out of their way for my store experience. You’ll be happy you did!

Excellent product line. Responsive service calls when I have a problem with a glitch or a needed update. Fun, upbeat guys.

Had my movie that i needed

These guys are top notch. They are responsive and knowledgeable. We had some tricky requests and the answer was never no.

Professional customer service, Outstanding workmanship and their support is always very helpful.

When it comes to home theater these guys are among the most knowledgeable guys in Portland. But, that's now why I love this place.

The quality of work done and result was excellentThey were more than happy to go into detailed discussions with me during the design process and supported me well afterwards.Thanks Clark and team!

The staff is extremely passionate about sound and very knowledgeable. Encore stands by their products.

I’m impressed with the team’s technical skills and commitment to quality. It’s great to be able to rely on Encore to fill in the gaps.

I have been doing business with this company for 20 plus years and they have always exceeded my expectations with phenomenal product knowledge and the install crew is fast and efficient, jobs well done!

Spent $$$$ on home audio/video/safety components, which have proven to be worth the investment!

Spent $$$$ on home audio/video/safety components, which have proven to be worth the investment!

Very friendly and knowledgeable about my DVD player problem. Diagnosed the issue and replaced the old blue ray player.

Our experience with Encore Audio/Video has been excellent! They listened to not only what we wanted but to what we could afford.

Our experience with Encore Audio/Video has been excellent! They listened to not only what we wanted but to what we could afford.

Encore customer for the past 10 yrs. Professional customer service, Outstanding workmanship and their support is always very helpful. I would recommend...

Possibly the best service experience we’ve ever had. The level of professionalism and perfectionism is unmatchable.

I ended up buying some additional equipment from them because their prices were very competitive, but the real value is their expertise.

I went in with an idea of what I wanted and he was able to put all the pieces together with a few suggestions. 100% recommend using Encore.

I highly recommend them as a top drawer enterprise that works diligently to ensure their customers are happy!

These guys are amazing! This was my first foray into quality AV components.

Clark showed me around the store last weekend and blew my mind. Cannot wait to go back

The team at Encore Audio Video are super helpful and knowledgeable. I would highly recommend them.

Clark and Jeff are the highest caliber service people with an extreme depth of knowledge about the products they sell.

His attitude was so refreshing and took me by surprise so I decided I would write some words that would give their future customers a glimpse into what kind of service they might get if they actually bought something from this store, Wow is all I can say, clark was great, I can't thank you enough.

Cannot wait to go back

Great support during and after purchase. Highly recommended

Recently had another totally positive interaction with Encore. Clark and Vic are a pleasure to work with.

Clark and the crew at Encore were invaluable in helping me set up my newly acquired house with high-quality audio/video throughout.

Superb place and friendly knowledgeable staff who aren’t frightened of selling something for $200 if it’s the right thing to do.

The REL S510 has made a phenomenally positive impact on my audio experience.

Very knowledgeable; excellent customer service. Clark is awesome audiophile

Super knowledgeable and efficient! Great to work with.

Impressed with their knowledge, customer focus, and quality of system delivered.